Purchase THE One UAE eGift Card | ACEB.com
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Frequently Asked Questions
In which countries can THE One UAE be used?
THE One UAE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
This voucher is powered by YOUGotaGift. This eGift card is valid at THE One UAE Stores. To locate a branch of THE One within the UAE, please visit THE One store locator page using the following link: https://www.theone.com/storelocator Entitles the original bearer to a one-time purchase of home fashion and accessories totaling the full original value loaded on the card and is non - transferable. This eGift Card must be used in full as there can be no remaining balance. THE One Delivery and Assembly Charges apply as per company policy. Lost or stolen cards cannot be replaced. Valid in the United Arab Emirates only. eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant. Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.