In which countries can StashAway UAE be used?
StashAway UAE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
StashAway is an online store. The eGift Card can be redeemed only for the 1st time user on StashAway's platform. Redemption is subject to customer successfully onboarding and meeting requirements as set out on StashAway's Account Opening Agreement This eGift Card is only valid for a one time purchase to the full value. Each customer can redeem only one voucher on their StashAway account The customer will always be subject to the terms and conditions of StashAway How to use your eGift card: Sign up on the platform via the following link https://www.stashaway.ae/ Complete the onboarding and get verified Apply your unique voucher code that you redeemed on the promotion section in that app Make your first deposit within 30 days The amount will be deposited into your StashAway Simple account Due to regulatory restrictions from the underlying fund administrator, Citizens of the United States of America will be unable to invest with StashAway and citizens of The Islamic Republic of Iran will not be able to avail this offer, but are still able to invest with StashAway StashAway is regulated by the DFSA Expired eGift Cards cannot be extended, exchanged or refunded. eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant. Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.