In which countries can Spotlight New Zealand be used?
Spotlight New Zealand is valid in New Zealand.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Please treat eGift cards as cash. eGift cards cannot be replaced if lost or stolen. Once activated they may be redeemed for purchases at any Spotlight store in country of purchase including Spotlight's Australian website www.spotlightstores.com. They cannot be redeemed for cash. No change is given and any balance that remains on the eGift Card can only be used in part against future purchases at https://www.spotlightstores.com/. The eGift Card expires 36 months after purchase. Any balance that remains on the eGift Card after expiry will not be available for use. https://www.spotlightstores.com/nz/faq/payment/gift-cards