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SHEIN UAE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
SHEIN is an online store. These eGift cards may be redeemed on SHEIN to purchase products and services. The eGift cards are not valid outside of UAE. Only One eGift card be redeemed in a single transaction. eGift cards can be redeemed partially and the remaining balance stays on the eGift card for future use until the expiry of the card. You may enter the eGift card number and PIN number when you are checking out. The amount will be deducted from the eGift card. If the payable balance is more than the balance on the eGift card, you may select other payment methods to pay for the remaining amount. You may check your eGift card balance in your SHEIN account. How to check the balance of the gift card in the app. Go to 'Me' ----'Gift Card'---- Enter gift card password and pin. The balance in your eGift card may be used on SHEIN to purchase products and services. The eGift card balance cannot be withdrawn for cash. If an order is paid by an eGift card and a refund was requested, the portion paid by the eGift card will be returned to the eGift card. SHEIN is not responsible for lost, stolen, or unauthorized eGift cards. How to use your eGift card: After selecting items click on “Checkout”. Enter eGift Card details under Gift Card Enter eGift Card number and PIN and click “Apply” to redeem the eGift Card. Expired eGift Cards cannot be extended, exchanged or refunded. eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant. Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.