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Shein New Zealand is valid in New Zealand.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
"Please check our T&Cs here: https://nz.shein.com/gift-card-a-708.html Redemption and Limitations Gift cards may be redeemed on SHEIN to purchase products and services. Gift cards purchased after March 3rd, 2021 can no longer be redeemed outside of the country it was purchased from. For example, if you purchased a gift card on SHEIN’s US site, it can only be redeemed on SHEIN US site’s PC page, mobile page, Android system, or iOS system. View Balance You may check your gift card balance in your account. The balance in your gift card may be used on SHEIN to purchase products and services. The gift card balance cannot be withdrawn for cash. Validity Period and Refund The validity period for gift cards is 120 months after purchase. Once the validity period expires, the gift card cannot be redeemed. Once a gift card has been redeemed, it cannot be returned. If an order is paid by a gift card and a refund was requested, the portion paid by the gift card will be returned to the gift card. Gift Card Lost or Stolen SHEIN is not responsible for lost, stolen, or unauthorized gift cards. SHEIN does not offer cancellations or refunds on gift cards. The supply of gift cards is subject to Prezzee's Terms and Conditions (https://www.prezzee.co.nz/policies/terms-of-sale/)"