Purchase RedBalloon New Zealand Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Redballoon New Zealand be used?
Redballoon New Zealand is valid in New Zealand.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
TERMS & CONDITIONS: Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded, or redeemed. This card is redeemable for any product on the RedBalloon website. Not redeemable for cash. Card will expire 3 years from the date of issue. If the date of issue is not specified, the expiry date will be 3 years after the date of purchase. Will be void and and may not be redeemed after expiry date. Cannot be reloaded. Cash will not be given for any unused amount. Purchases exceeding available balance require difference paid by other method. We reserve the right to change the terms contained these Terms of Use at any time. For complete terms and conditions, please refer to help.redballoon.com.au/s/article/Terms-and-Conditions The supply of gift cards is subject to Prezzee's Terms and Conditions (https://www.prezzee.co.nz/policies/terms-of-sale/)