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Play DXB UAE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
This voucher is powered by YOUGotaGift. Valid on all ticket types at Play DXB in Dubai Mall, except for retail merchandise. Guests must meet all height, health and age restrictions as indicated at all the attractions, rides and games. Play DXB reserves the right to temporarily close certain attractions, rides or games for purposes of maintenance without prior notice or any compensation whatsoever. Guests are advised to not leave their valuables or personal belongings unattended. Play DXB will not be held responsible or liable for any lost, stolen or damaged property. This eGift Card is only valid for a one time purchase only. All other Terms and Conditions of Play DXB apply to this eGift Card. Expired eGift Cards cannot be extended, exchanged or refunded. YouGotaGift.com does not accept cashback, refunds or returns.