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Frequently Asked Questions
In which countries can Nike Portugal be used?
Nike Portugal is valid in Portugal.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
How do I redeem my Nike Portugal gift card?
https://www.nike.com/pt/help/a/giftcard-terms
Any terms & conditions I should know about?
É possível resgatar este cartão em Nike.com, na Nike App, nas plataformas SNKRS ou numa seleção de lojas Nike. Acede a Nike.com/retail para obteres a lista completa de lojas que disponibilizam resgate na loja. Ser-te-á pedido que utilizes um método de pagamento alternativo se os produtos forem de valor superior ao do cartão. Exceto quando exigido por lei, os cartões não podem ser devolvidos, reembolsados ou trocados por dinheiro. Os cartões não expiram. Encara este cartão como dinheiro. A Nike não se responsabiliza em caso de perda, roubo, danos ou utilização de um cartão sem autorização. Para consultares os Termos e Condições na sua totalidade, acede a Nike.com/storegiftcards. Para tirares partido de toda a experiência Nike e das respetivas vantagens, acede a Nike.com/membership e faz a tua adesão.