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Musafir.com (Flights & Hotels) UAE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Musafir.com (Flights & Hotels) is an online store. This eGift Card can only be used online at Musafir.com. This eGift Card cannot be combined with 1 or more vouchers. This eGift Card is valid for a one time use only and the Transaction value has to be 1 AED more than the voucher value. This eGift Card needs to be used fully for the face value of the eGift Card or higher. This eGift Card is only valid for a one time purchase to the full value unless otherwise specified. This eGift Card will only be activated 12 Business hours after purchase. How to use your eGift card: For Flight Bookings: Visit website https://www.musafir.com/ Choose the "flights" tab. Fill in the desired data, including city, dates, fare types, number of passengers, etc., to find flights. Once the flight options are displayed, select the desired flight and fare to proceed to the checkout page. Redeem your code on this page. After redemption, fill in the passenger details and proceed. The final page will display the remaining charges, including service fees. Pay the balance charges, and upon completion, the ticket is issued automatically. For Hotel Bookings: Visit website https://www.musafir.com/ Choose the Hotels tab and fill the desired data i.e. city, dates of check-in/check-out, number of rooms & guests to find hotels. Upon the hotel options being shown, you can select the desired hotel and room type to proceed further on checkout page. Redeem your code on this page. After redemption, fill in the guests details and proceed. The final page will display the remaining charges, including service fees. Pay the balance charges, and upon completion, the hotel voucher is issued automatically. eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant. Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.