4.8
(13 reviews)
In which countries can Macy's USA be used?
Macy's USA is valid in United States.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Your Macys E-Gift Card number may be used to purchase any merchandise on-line at macys.com or in-store by following the instructions in the E-Gift Card email. You may not add value back onto the E-Gift Card, nor redeem it for cash or apply it as payment or credit to your credit card account. When you make a purchase with your E-Gift Card number, the value of your purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted from your "open to buy.” You may check any remaining value via the online Balance Inquiry function, or in-store by scanning the barcode at a price checker terminal or by calling 1-800-511-2752. Please safeguard your Macys E-Gift Card number. The bearer is responsible for its loss or theft. If your E-Gift Card is lost or stolen, and you have proof of purchase, we will issue you a replacement for the balance shown on our records. Your macys.com E-Gift Card number is required for all inquiries. Your Macys E-Gift Card never expires. Please Note: Restrictions apply on digital rewards for online furniture orders. Digital rewards should be used on furniture orders made in store or over the phone with an associate. DISCLAIMER: Macys is not a sponsor of the rewards or promotion or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each companys website for additional terms and conditions.