Home Box AE Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Home Box AE be used?
Home Box AE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Redeemable in UAE stores only Home Box is a participating brand of Landmark group’s “Shukran Gift Card”. Shukran eGift Card is Valid for 365 days from the date of issue. Shukran eGift Cards are redeemable across Online/Offline “Participating Brands” of Landmark, visit https://www.shukran.com/giftcard to check the updated list of participating brands and store locations. Shukran eGift Card cannot be exchanged for cash either in full or part. Only 5 Gift cards can be redeemed against a single Invoice. Shukran eGift Card is partially redeemable. Hence the same Card can be used in multiple shopping trips across all participating Landmark Group Brand Stores across UAE. Balance enquiries and partial redemptions are the sole responsibility of the merchant. Should the purchase value exceed the value of the Gift Card, the differential value should be paid by the customer who redeems the Gift Card. No replacement / compensation is permissible /payable for lost eGift Card. Mutilated or defaced eGift Card will not be honored. Shukran eGift Card is governed by the Shukran Gift Card T & C in force from time to time. For partial redemption, balance enquiry, expiry, store location & detailed T & C visit https://www.shukran.com/giftcard or call 8007485726 (toll free). How to use your eGift Card: Select your merchandise and add it to the basket. At checkout, enter your delivery details and select the option that says "Have a Gift Card?" Enter your 25-digit voucher code along with the PIN. Complete the payment process and enjoy your shopping! eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant. Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.