Give a Ghaf UAE eGift Card | ACEB.com
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Frequently Asked Questions
In which countries can Give a Ghaf UAE be used?
Give a Ghaf UAE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
This voucher is powered by YOUGotaGift. This eGift Card is a cause gift card, its value will be transferred to the cause organization. This eGift Card is not redeemable for any merchandise or service. Goumbook will plant the Ghaf seed on your behalf. The seedlings will then be given back to the local community to be planted in homes, farms, parks, schools or urban areas where natural shade and greenery are needed. Certificates of appreciation can be provided upon request using the following Goumbook email [email protected] (kindly upload your e-voucher) Items purchased by the eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service offered to the customers. This eGift Cards cannot be extended, exchanged or refunded.