In which countries can EDUKIDS Pass Premium France be used?
EDUKIDS Pass Premium France is valid in France.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Service disponible sur l'App Store, Google Store et sur https://edukids.dmmxp.appPour les personnes ayant déjà un abonnement en cours, il faut attendre la fin de la période d’abonnement avant de renseigner le codePas d’insertion de CB dans le parcours d’inscriptionPas de tacite reconduction, arrêt automatique à la fin de l’abonnement choisiOffre non cumulable avec une offre en cours sur le sitePlus d'informations et CGV : https://edukids.dmmxp.app/cgu/cgu.html