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DocuBay India is valid in India.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
1.This is a Docubay Insta Gift Voucher (GV) / Gift Card (GC) and would be accepted on https://www.docubay.com/.2.The person who has the Docubay GV / GC Code is deemed to be the beneficiary.3.Docubay is not responsible if the Gift card is lost, stolen or used without permission.4.Single GV / GC can be used in one bill/transaction.5.This is a ONE time use GV / GC with an expiration date.6.No credit note / refund for the unused balance amount of the GV / GC will be given.7.Any such unused balance amount shall stand lapsed automatically.8.Docubay GV / GC CANNOT be revalidated once expired or cancelled under any situations.9.Docubay GV / GC cannot be clubbed with any one of the existing offer on its website.10.Docubay GV / GC cannot be redeemed on specific block out dates as may be intimated / updated by Docubay on its website from time to time. Docubay may add or delete any date(s)/period(s) on its sole discretion without any liability.11.Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at Mumbai shall have the exclusive jurisdiction.12.Docubay shall on best effort basis attempt to accept Insta Gift Vouchers (GV) / Gift Card (GC), but on account of any technical reason or for any reason beyond control of Docubay, GV / GC may not get accepted on the website and Docubay shall have no liability for the same.13.If an Insta Gift Voucher (GV) /Gift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours. In case of transaction failures after Insta Gift Voucher (GV) / Gift Card (GC) is applied, amount would be automatically refunded to the same cards within 48 hours14.Docubay reserves the rights to edit/change the terms and conditions for the Insta Gift Voucher (GV) / Gift Card (GC) at any time without any notice or liability.15.Docubay has the final authority on the interpretation of these rules.16.Docubay reserves the right to withdraw Insta Gift Voucher (GV) / Gift Card (GC) scheme/offer before the completion of validity period without any notice or liability at its sole discretion.17.Docubay reserves the right to deny accepting any Insta Gift Voucher (GV) / Gift Card (GC), if it suspects that there is duplicity of cards.18.In no event the liability of Docubay for any claims shall exceed the value of the Insta Gift Voucher (GV) / Gift Card (GC) in dispute.