Purchase Casa del Libro ES Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Casa del Libro Spain be used?
Casa del Libro Spain is valid in Spain.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
How do I redeem my Casa del Libro Spain gift card?
El destinatario puede activar la tarjeta regalo digital él mismo tras recibir un correo electrónico de confirmación con un archivo PDF con un código. Introdúzcalo para recargar su cuenta de Casa del Libro con sus métodos de pago. La tarjeta regalo física se puede activar comprando en cualquiera de nuestras tiendas. La tarjeta regalo de Casa del Libro no caduca; puede usar su saldo cuando quiera. Importante: Las tarjetas regalo de Casa del Libro no son reembolsables ni canjeables por efectivo. Son válidas exclusivamente como forma de pago en nuestras tiendas físicas o en línea, según el tipo de tarjeta (digital o física). The recipient can activate the digital gift card themselves after receiving a confirmation email with a PDF file containing a code. Enter this code to top up your Casa del Libro account using your preferred payment method. The physical gift card can be activated by making a purchase at any of our stores. The Casa del Libro gift card does not expire; you can use your balance whenever you want. Important: Casa del Libro gift cards are non-refundable and cannot be exchanged for cash. They are valid exclusively as a form of payment in our physical stores or online, depending on the type of card (digital or physical).
Any terms & conditions I should know about?
Please refer to the brand’s terms and conditions for further information.