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Frequently Asked Questions
In which countries can Best Buy USA be used?
Best Buy USA is valid in United States.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Visit BestBuy.com/storelocator to find your nearest store location. To check your balance, visit www.bestbuy.com/giftcardbalance or call 1-888-716-7994. PLEASE TREAT THIS EGIFT CARD LIKE CASH AND SAFEGUARD IT ACCORDINGLY For full Best Buy gift card Terms & Condition, visit BestBuy.com/gcterms. BESTBUY, the BEST BUY logo, the tag design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies.