In which countries can ALZA.CZ Czech Republic be used?
ALZA.CZ Czech Republic is valid in Czech Republic.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
*The Gift Card can be used ONLY ONCE. Any remaining funds in case the value of a purchase/order is LESS THAN the value of the Gift Card is NOT REFUNDED and cannot be used for other purchases/orders.** One or more Gift Cards can be used for one single order. If the value of the order exceeds the value of the Gift Card/s, the customer must pay the difference to complete the order. The Gift Card can be used to buy one or more products, as long as they are purchased in one purchase/order. The amount on the Gift Card must be spent in one purchase. There is no cash-back or change in cash possible. **REDEMPTION INSTRUCTIONS** + Enter the electronic Gift Card code in the "Využít slevový / dárkový poukaz" field of the payment page of your order.