Purchase Almosafer AE Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Almosafer AE be used?
Almosafer AE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Almosafer is an online store. The eGift Card can only be submitted on the UAE version of the Almosafer app or website. You must be signed in with a verified account while submitting the unique eGift Card code. You'll receive the Wallet points within 60 minutes of submitting the code. The Wallet points can be redeemed across all Almosafer UAE omni-channel touchpoints including web, app, call centre, WhatsApp, and retail branch. The code is valid for one-time use only. Duration of the code validity: 6 months Earned Wallet points are valid for 6 months from the date the code is submitted. Stay & travel period: Open with no blackout dates. You must have the latest version of the Almosafer app to be able to use your Wallet. Points are non-transferable and cannot be exchanged for cash. Almosafer reserves the right to amend or cancel this promotion at its sole discretion. Other hotel, flight and Almosafer Wallet terms and conditions apply. For any questions, please contact Almosafer at 8000183803 (UAE). How to use your eGift card: Sign in to your account on the Almosafer app or website and make sure it is verified. On app: Go to the 'Add points to your Wallet' section under Wallet in 'Profile'. On web: Go to the 'Add & earn points' section under Wallet in 'My Account'." Choose the option to use a Wallet points code and submit your unique voucher code*. *You will receive the points in your Almosafer Wallet within 60 minutes of submission and can then redeem it on bookings. eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant. Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.